A major challenge for companies is to manage the complexity and efficiency of the IT organisation, covering the entire lifecycle of software applications and infrastructure, facing problems such as:
- The poor performance of applications or user expectations that are not covered;
- Inability to prevent downtime of applications or systems;
- Long and costly MTTR ('Mean Time To Repair');
- Too many deployment cycles;
- Excessive resources consumption;
- Overbudget.
These problems have a deep impact on the business of companies (around 80%), and only a 27% of those companies are able to detect or prevent them.
In over 70% of cases, companies do not have a clearly defined model for resolution, requiring an average of 6 calls to determine who is the "owner" of the problem.
Experience tells us that the Management of IT Optimisation, (which includes continuous improvement of the applications, infrastructure and software development processes, testing and deployment) is not sufficiently taken into account by the organisations.
For that reason, Optimyth has developed a portfolio of consulting and training services, arranged around the life cycle phases of applications, designed to help companies and integrators to incorporate these practices.
